Privacy Policy

Effective Date: 01/02/2025
Last Updated: 01/02/2025

Introduction

At Q&A Accountants, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website (www.qna-acc.com), our services, or communicate with us.

By using our services, you agree to the terms outlined in this policy.

Information We Collect

We collect and process different types of personal data, including:

A. Information You Provide to Us

Personal Identification Information: Name, email address, phone number, and postal address.

Financial Information: Bank details, tax records, financial statements, and transaction history (for accounting and consulting services).

Business Information: Company details, VAT registration, and regulatory documentation (for outsourcing and business consulting).

Communication Data: Emails, messages, and feedback provided to us.

B. Information We Collect Automatically

Website Usage Data: IP address, browser type, operating system, referring URLs, and activity on our site (via cookies and analytics tools).

Device Information: Information about the device you use to access our website.

C. Information from Third Parties

We may receive additional data from:

Public databases and marketing partners for verification and outreach.

Regulatory authorities and financial institutions for compliance purposes.

How We Use Your Information

We use your information for:

Sending service updates, marketing communications (only with your consent), and responding to inquiries.

Providing accounting, taxation, financial consulting, and outsourcing services.

Processing payments, tax filings, and financial transactions.

Ensuring compliance with UK financial regulations.

Improving website performance and enhancing user experience.

Legal Basis for Processing

We process your personal data based on:

Consent: When required, such as for marketing communications

Contractual Obligation: To provide you with requested services.

Legal Compliance: Adhering to tax, accounting, and financial regulations.

Legitimate Interests: Improving our services and customer experience.

Sharing Your Information

We do not sell or rent your data. However, we may share information with:

Legal or Business Transfers: In the event of mergers, acquisitions, or legal disputes.

Regulatory Bodies: HMRC, FCA, and other authorities when legally required.

Service Providers & Partners: Secure cloud storage, IT support, and financial institutions assisting in service delivery.

Data Security & Retention

We implement strict security measures to protect your data, including encryption, firewalls, and secure access controls.

We retain your data:

As required by UK financial laws, typically up to six years.

For as long as necessary to fulfill our services and legal obligations.

Your Rights Under UK GDPR

You have the right to:

Data Portability to transfer data to another provider.

Access your personal data.

Rectify inaccurate or incomplete information.

Erase data where legally applicable.

Restrict Processing under certain conditions.

Object to data processing for marketing purposes.

To exercise your rights, contact us at support@qna-acc.com.

Cookies & Tracking Technologies

Third-Party Links

Where your data is sent

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